{"id":45669,"date":"2024-05-20T12:44:21","date_gmt":"2024-05-20T16:44:21","guid":{"rendered":"https:\/\/lakelandgazette.info\/news\/?p=45669"},"modified":"2024-05-20T12:44:25","modified_gmt":"2024-05-20T16:44:25","slug":"hertz-is-charging-tesla-renters-for-not-refilling-their-gas-tank","status":"publish","type":"post","link":"https:\/\/lakelandgazette.info\/news\/2024\/05\/20\/hertz-is-charging-tesla-renters-for-not-refilling-their-gas-tank\/","title":{"rendered":"Hertz is charging Tesla renters for not refilling their gas tank\u00a0"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Customers of one of the nation\u2019s largest rental car companies are feeling the sting after renting Teslas only to pay hundreds in gratuitous fuel fees \u2014 and then being denied refunds.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"600\" sizes=\"auto, (max-width: 1110px) 100vw, 1110px\" src=\"https:\/\/i0.wp.com\/lakelandgazette.info\/news\/wp-content\/uploads\/2024\/05\/TESLAHERTZ.webp?resize=800%2C600&#038;ssl=1\" alt=\"\" class=\"wp-image-45670\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Hertz, which recently announced plans to&nbsp;offload 30,000 used Teslas, was accused of charging one customer a nearly $300 \u201cSkip the Pump\u201d fee for failing to return the electric vehicle with a full tank.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Of course, EVs don\u2019t require gas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A customer who\u2019d rented a battery-powered Tesla Model 3 recently was billed $277.39 for gas he could not have pumped into the car.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The customer was initially told the charge wasn\u2019t refundable, but Hertz wound up returning the money after a story appeared on&nbsp;The Drive.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"275\" height=\"183\" sizes=\"auto, (max-width: 1110px) 100vw, 1110px\" src=\"https:\/\/i0.wp.com\/lakelandgazette.info\/news\/wp-content\/uploads\/2024\/05\/images-9.jpeg?resize=275%2C183&#038;ssl=1\" alt=\"\" class=\"wp-image-45671\" style=\"width:594px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">A&nbsp;separate report&nbsp;chronicled a $340.97 \u201cSkip the Pump\u201d fee charged to a different customer, Evan Froehlich, who claimed he was unable to even reach Hertz\u2019s customer service to request a refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Another&nbsp;Hertz&nbsp;customer, Toan Le, told the car culture outlet he prepaid $329.83 for a week with a Tesla Model 3, and returned it without a full charge.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead of a $25 recharge fee, Le was billed an additional $690.32, of which $475.19 was a fuel charge.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le also was asked to pay a $125.01 \u201crebill\u201d charge for using&nbsp;Tesla\u2019s Supercharger network.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The excessive and unwarranted fees are nothing new,&nbsp;according to reports.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hertz was singled out on Facebook last year by a user who paid a nearly $60 refuel fee for his rented Tesla.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hertz acknowledged a problem for an unknown number of customers and blamed its computer system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;\u201cSome customers who rented EVs from us were inaccurately billed a refueling fee, due to a systems error,\u201d the rental giant said in an emailed statement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIt should never have happened, and we have fixed the problem that caused it. We also proactively reached out to the customers who were affected and refunded the erroneous charge. To compensate them for their inconvenience, we have offered them a credit toward a future EV rental.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customers of one of the nation\u2019s largest rental car companies are feeling the sting after renting Teslas only to pay hundreds in gratuitous fuel fees \u2014 and then being denied&hellip; <\/p>\n","protected":false},"author":2,"featured_media":45670,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"17","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","inline_featured_image":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"wpai_generated_summary":"","footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"dois","default_image_id":71799,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false},"categories":[17],"tags":[8564],"class_list":["post-45669","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-regional-and-world-news","tag-hertz-is-charging-tesla-renters-for-not-refilling-their-gas-tank"],"jetpack_publicize_connections":[],"_links":{"self":[{"href":"https:\/\/lakelandgazette.info\/news\/wp-json\/wp\/v2\/posts\/45669","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lakelandgazette.info\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lakelandgazette.info\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lakelandgazette.info\/news\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/lakelandgazette.info\/news\/wp-json\/wp\/v2\/comments?post=45669"}],"version-history":[{"count":0,"href":"https:\/\/lakelandgazette.info\/news\/wp-json\/wp\/v2\/posts\/45669\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lakelandgazette.info\/news\/wp-json\/wp\/v2\/media\/45670"}],"wp:attachment":[{"href":"https:\/\/lakelandgazette.info\/news\/wp-json\/wp\/v2\/media?parent=45669"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lakelandgazette.info\/news\/wp-json\/wp\/v2\/categories?post=45669"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lakelandgazette.info\/news\/wp-json\/wp\/v2\/tags?post=45669"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}