Who’s Avelo? Lakeland Linder International Airport’s announcement that it has reached an agreement for passenger air service with Avelo Airlines.
The low-cost carrier’s name isn’t quite a household name yet. Avelo was founded in April 2021 during the COVID pandemic.
- Here’s some basic information about the carrier and its routes today:
- Flies to 44 U.S. destinations.
- Routes connect 23 different states.
- Fleet of 16 Boeing 737 aircraft.
- Has flown more than 27,000 flights.
- Served more than 3.5 million customers.
“Avelo has unlocked a new era of convenience, choice, and competition by flying unserved routes to primarily underserved communities across the country,” read a statement from an Avelo spokesperson. “At least one airport on every Avelo flight is a small, easy-to-use airport – making every Avelo journey easier and more enjoyable.”
Avelo’s performance
Avelo reports its flight statistics from the Official Airline Guide, better known as OAG’s Flight Database, on its website:
- 87.2% on-time performance for November.
- 82.8% of flights arriving within 15 minutes of their scheduled arrival time through October.
- 0% flight cancellations in November.
- 0.1% of flights canceled year-to-date.
The airline’s flight data does not appear on the Federal Aviation Administration’s monthly reports, as it’s not a public company yet, according to spokesperson Courtney Goff.
Here’s a look at how other airlines stack up, according to the U.S. Department of Transportation’s November 2023 Air Travel Consumer Report:
- Delta Air Lines Network: 84.8% on-time in September, 81.2% year-to-date.
- American Airlines Network: 80.3% on-time in September, 76.9% year-to-date.
- Southwest Airlines: 79.5% on-time in September, 75.3% year-to-date.
- Allegiant Air: 77.6% on-time in September; 71.3% year-to-date.
- Spirit Airlines: 74.8% on-time in September, 66.9% year-to-date.
- Frontier Airlines: 74.8% on-time in September, 63.2% year-to-date.
What about costs?
Avelo bills itself as a low-cost carrier. There are some things potential travelers should know about it policies:
- Passengers can change or cancel itineraries online with no extra fees.
- Travelers age 13 and younger are automatically seated with an accompanying adult at no extra charge.
- Passengers pay to select their seats, or an advanced assignment, starting at $11 with extra legroom starting at $39.
- One free personal item is allowed. The price for carry-on bags varies based on flight.
- Priority boarding is available for $15.
- Pets in the cabin are allowed with carrier size restraints for $125.
- If you need to call Customer Support for help booking, changing or canceling a fight, there’s a fixed non-refundable fee of $20 per seated traveler.
A full list of Avelo’s optional services and its associated fees can be found on the airline’s website at avelorair.com/optionalservices.