Lakeland Electric thanks our customers for the privilege of serving them, especially after Hurricane Ian roared through Polk County just six days ago. The Category 4 hurricane left our service area in disrepair but offered us an opportunity to pull together as a community and overcome the impact. We extend our heartfelt appreciation to our employees, everyone that has reached out to help us, and the rest of Florida. Your support during the recovery from this historic storm has been phenomenal and will not be forgotten.
Update:
- At 9:00 p.m., we are reporting 100% of storm-related outages that can receive power restored.
- Mutual aid crews will be released. Many will leave at 7:00 a.m. tomorrow, 10/5/2022, with a police escort from Tigertown, 2615 Lakeland Hills Blvd., Lakeland.
Remaining:
- Street lights and private area lights will be repaired in the coming weeks.
- Some customers with damage to their electrical components could not receive power and we could not restore their power until their repairs were completed. Information about the customer’s responsibility is available here: https://lakelandelectric.com/news/___who-is-responsible-for-repairs
Employees and Mutual Aid:
- This was a tremendous effort by Lakeland Electric employees, mutual aid crews, Lakeland Police Department, Parks and Recreation, The City of Lakeland, The Detriot Tigers at Tigertown, Fred’s Market, Florida Southern and the Florida Municipal Electric Association. We are grateful for the commitment to community, hard work, and long hours these individuals devoted to this restoration effort.
- Our mutual aid assistance crews came from Texas, Tennessee, Oklahoma, Alabama, North Carolina, New Jersey and Louisiana to assist with our power restoration effort.
Customer information:
- To assist our customers as they recover from the storm, we will delay disconnection for accounts until October 24.
- All delinquent amounts must be posted to customer accounts on or before 5 p.m. October 23, 2022, to prevent service disruption.
- We have also waived late fees from September 28, 2022, to October 23, 2022.
- Late fees will begin Monday, October 24, for any unpaid balances due.
- The Call Center is open during its regular hours 7:30 a.m. to 6:00 p.m. and is taking all calls, including account questions and move-ins. 863-834-9535 or [email protected].
This will be the final update of the Hurricane Ian Power Restoration Effort.
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