The City of Lakeland is seeking feedback through a survey designed for citizens to share their opinions on City services and available community amenities. The online survey can be accessed by visiting www.COLCsurvey.com from October 15, 2023, through November 15, 2023.
The user-friendly survey asks respondents to share valuable feedback that will be used to set future priorities and strategic planning initiatives. Residents are encouraged to share their thoughts about the community and rate recent City interactions. This will help the City plan and measure customer service experiences. Please take the time to participate in the Lakeland Community Survey. We want to hear from you. Your input will be helpful as we make decisions to ensure that we continue to provide the highest level of service possible within our existing resources. This questionnaire will only take 10-15 minutes of your time to complete, and your responses will be entirely confidential.
For those that need or pre fer a paper survey, hard copies of the survey will be available at the following City locations:
- Main Library, 100 Lake Morton Drive
- Jackson Branch Library, 1700 North Florida Avenue
- Kelly Recreation Complex/Branch Library, 404 Imperial Boulevard
- Coleman Bush Building, 1104 MLK Junior Boulevard
- City Hall, 228 S. Massachusetts Avenue
- Simpson Park, 1725 MLK Junior Boulevard
For more information on the Lakeland Community Survey, please call 863/834-SWAN (7926).