Verizon customers are experiencing an outage, according to Downdetector.
What we know:
According to the website, the outage started to peak on Saturday afternoon. Outages have been mostly concentrated in the northeast corridor of the U.S. and other parts of the country.
What they’re saying:
“We are aware of a software issue impacting wireless service for some customers,” the company said in a statement to FOX Television Stations. “Our engineers are engaged, and we are working quickly to identify and solve the issue.”
“We know how much people rely on Verizon and apologize for any inconvenience. We appreciate your patience.”
What you can do:
Verizon is directing customers to its “Check Network Status” page for the latest updates on service availability in their area.
The Source: The information in this story comes from outage reports collected by Downdetector, which showed a spike in disruptions Saturday afternoon, as well as an official statement from Verizon provided to FOX Television Stations. This story was reported from Los Angeles.