Filing taxes doesn’t have to break the bank. For 2026, the United Way of Central Florida (UWCF) has significantly expanded its Volunteer Income Tax Assistance (VITA) program to help Polk County residents keep more of their hard-earned money.
By using these free services, taxpayers can save the $200–$500 typically charged by commercial preparers.
💰 Who Qualifies?
While the programs are designed for low-to-moderate-income households, the limits are quite generous for 2026:
- Full Service (In-person): Available for households earning less than $80,000.
- Self-Preparation (Online): Available via MyFreeTaxes.com for those earning under $89,000.
📍 Where to Get Help in Polk County
UWCF operates 10 sites across the county. Many have expanded their hours and capacity this year to meet high demand.
Top Filing Sites
| Location | Type | Contact / Notes |
| Mulberry Community Service Center | Walk-in | Wed (10-3), Thu (4-9) |
| Bartow (Asbury United Methodist) | Appointment | (863) 533-5822 |
| Lakeland (Bonnet Springs Blvd) | Appointment | Online Booking |
| Lakeland (Salvation Army) | Self-Prep | (863) 853-2214 |
| Winter Haven (Women’s Resource Center) | Appointment | (863) 875-8379 |
| Haines City Library | Walk-in | Fridays (10-3) |
Pro Tip: Dial 2-1-1 from any phone in Polk County to find the nearest site and check current appointment availability.
📝 What to Bring
To ensure your return is filed accurately, you must bring:
- Photo ID for yourself (and spouse, if filing jointly).
- Social Security Cards or ITINs for everyone on the return.
- Income documents (W-2s, 1099s, Social Security or Retirement statements).
- Proof of expenses (Childcare costs, business miles for 1099 workers, etc.).
- Bank Account Info (Routing and account numbers for a faster direct deposit refund).
👵 AARP Tax-Aide Option
In addition to VITA, the AARP Foundation Tax-Aide program offers free filing with a focus on taxpayers over 50. You do not need to be an AARP member to use this service. You can find their specific sites (often in local libraries) using the AARP Site Locator.