As of today, Friday, April 24, 2026, Polk County Utilities has issued a precautionary boil water notice for customers near Lakeland Highlands Road.
Specific Area Impacted
The notice is specifically for residents on Broken Arrow Trail South. This follows a water main leak and subsequent repairs that left approximately 60 residents temporarily without service yesterday.
Safety Instructions
If you are in the affected area, you should follow these precautions until the notice is officially rescinded:
- Boil Water: Bring all water to a rolling boil for at least one minute before using it for drinking, cooking, making ice, brushing teeth, or washing dishes.
- Alternative: Use bottled water for the activities mentioned above.
- Duration: The notice will remain in effect until water sampling analysis confirms the water is safe. Polk County Utilities typically issues a “rescind notice” once tests are clear (usually within 48 to 72 hours).
Contact Information
For specific questions or to confirm if your exact address is included, you can contact Polk County Utilities Customer Service at (863) 298-4100.
Note on Local Water Restrictions: Separately from this specific boil-water notice, please remember that all of Lakeland remains under Phase 3 Water Shortage Restrictions. Lawn irrigation is currently limited to one day per week based on your address.